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Heating and air service in Richmond, KY.

Richmond is Madison County's largest city, anchored by Eastern Kentucky University and expanding steadily out toward I-75. Between campus rentals, older neighborhoods off Main, and new construction on the west side, no two homes want the same system.

(859) 339-7070
  • Price up front
  • A real person answers
  • KY Master licensed

How a service call works.

No phone trees, no surprise invoices. Three steps from “it's not working” to comfortable again.

  1. Smart thermostat on a living room wall1

    Call or get an instant estimate

    A real person at our Lancaster shop picks up, Mon – Fri, 7:00 AM – 4:00 PM. Or answer a few questions online and see a price range in about a minute.

  2. Refrigerant gauges connected to an outdoor condenser2

    We diagnose it and price it up front

    A licensed tech finds the actual problem and gives you a fixed price before any work starts. If replacing makes more sense, you see both numbers.

  3. Newly serviced condenser on a concrete pad beside a Richmond home3

    Fixed right, then walked through

    We do the work, clean up, and show you what we found and what we did, with a written report to keep.

(859) 339-7070

What Richmond calls us for.

96 completed jobs in Richmond since 2022, broken down by the work we did. Counted from our Housecall Pro records.

4.9

537 Google reviews

Rated by the homeowners we've worked for.

Every review is from a real job in Lancaster, Danville, Richmond, Berea, Nicholasville and the towns around them. Read them before you call.

Read all 537 on Google
  • “I have had no central AC since I moved into my apartment at the beginning of May. A different company has been working on it since then and I thought there was no end in sight. My landlord got Graceland to come out and it was fixed within the day. The technician Ivan was so nice and efficient, he did a great job! Would definitely recommend these guys!”
    Bailey McNees · Google review
  • “Happy to see Ivan again! Friendly and incredibly knowledgeable, he answered all my layman's questions. The best service and service team! I know I'm in good hands with Graceland Air!”
    Nancy Foreman · Google review
  • “Paul answered our call right away…my hubby said that Paul was very polite and very conscientious-a man of his word.”
    Sherry Gregg · Google review

Licensed, local, accountable.

Serving Richmond, EKU-area rentals, and Madison County homeowners. Kentucky license HM06402.

ZIP codes served
40475, 40476
KY Master HVAC license
HM06402
Dealer
American Standard · LG Pro
BBB
Accredited

Richmond HVAC questions.

Do you serve Richmond?

Yes. Richmond (40475, 40476) is part of our regular service area, dispatched from our shop in Lancaster.

When can I reach you?

The shop is open Mon – Fri, 7:00 AM – 4:00 PM and closed weekends. Call (859) 339-7070 and a real person answers, or start an instant estimate online any time.

Do you work on my brand?

Yes. We service all brands. For new installs we're an American Standard Authorized Dealer and an LG Pro Dealer.

How much does a repair cost?

Most diagnostic-plus-repair visits land between $180 and $340. Either way, you get a fixed price before any work starts, and nothing happens until you approve it.

Should I repair or replace my system?

We give you both numbers. If a repair makes sense, we say so. If replacing is the better deal over the next few years, we show you the math and let you decide.

Do you offer a maintenance plan?

Our Peace-of-Mind Plan is $149 a year: spring and fall tune-ups, a written report, priority dispatch when you call, and 15% off repairs.

No heat or AC in Richmond? Call the shop.

(859) 339-7070

You'll talk to the team that does the work, not a call center. Mon – Fri · 7:00 AM – 4:00 PM.

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