A Central Kentucky family shop with the credential stack of a regional brand.
GraceLand Air, LLC is a family-run HVAC company based in Lancaster, serving eleven towns across Central Kentucky. The owner still runs trucks. The techs live in the same communities they service. Every install is factory-backed by American Standard or LG.
- 4.9
- 537 Google reviews
- BBB Accredited
- Business
- KY Master HVAC
- License HM06402
Built on real work in real Kentucky neighborhoods.
Since day one, GraceLand Air has been a family operation. The owner works the trucks with the team, answers his own phone, and writes his own estimates. That is the mechanism behind 537 five-star Google reviews from homeowners in Lancaster, Berea, Danville, Richmond, Nicholasville and the towns in between.
You get factory-backed installs because we hold Authorized Dealer status with American Standard and Pro Dealer status with LG. You get accountable service because we carry a Master HVAC license from the Commonwealth of Kentucky. You get a shop that answers to its neighbors because we live here.
We keep the catalog focused: cooling, heating, installs, mini-splits, heat pumps, indoor air quality, and maintenance plans. We do not chase every trend. We do the seven things Central Kentucky homes actually need, and we do them at the standard our reviews describe.
The people running the trucks.
Techs, installers, dispatch — all based in Central Kentucky, all working under one roof out of our Lancaster shop.
Owner
Started GraceLand from a single truck and still runs jobs in the field most weeks. Every install estimate gets his eyes on it before it goes out.
Service Techs
Kentucky-licensed technicians who diagnose, repair, and follow up. Same faces you'll see on your second and third visits.
Install Crew
Full-time installers trained on American Standard and LG platforms. Warranty registrations filed the same day the system is commissioned.
Individual technician bios and photos are being added as our team consents to public listings. In the meantime, you can meet the crew in person on any service call.
4.9
Rated by the homeowners we've worked for.
Every review is from a real job in Lancaster, Danville, Richmond, Berea, Nicholasville and the towns around them. Read them before you call.
Read all 537 on Google“I have had no central AC since I moved into my apartment at the beginning of May. A different company has been working on it since then and I thought there was no end in sight. My landlord got Graceland to come out and it was fixed within the day. The technician Ivan was so nice and efficient, he did a great job! Would definitely recommend these guys!”
Bailey McNees · Google review “Happy to see Ivan again! Friendly and incredibly knowledgeable, he answered all my layman's questions. The best service and service team! I know I'm in good hands with Graceland Air!”
Nancy Foreman · Google review “Paul answered our call right away…my hubby said that Paul was very polite and very conscientious-a man of his word.”
Sherry Gregg · Google review
What you can hold us to.
- A real person answersDuring business hours you get a human, not a phone tree.
- Price before we startYou approve a fixed number before we touch a tool. No surprises on the invoice.
- Both numbers on repair or replaceIf replacement makes more sense, we show you the math and let you decide.
- The owner reviews every install estimateNo install quote goes out without his eyes on it.
- A written report after every visitWhat we found, what we did, and what to watch for next season.
- Warranty filed the same dayRegistrations go in the day your new system is commissioned.
Real jobs. Real Kentucky homes.
Every photo here was taken by our techs on a GraceLand job, from single-family homes to commercial rooftops.
Factory-backed installs are not marketing language.
American Standard Authorized Dealer
Authorized dealer status means the manufacturer vetted our installer training, warranty compliance, and customer service record. Your equipment warranty is honored directly by American Standard. If a compressor fails at year eight, that is not a conversation you have to have alone.
LG Pro Dealer
LG Pro Dealer status matters most for mini-splits and heat pumps, where install quality determines efficiency for the life of the system. We install LG multi-zone systems in cabins, additions, garages and whole homes across Central Kentucky.
Ready for real numbers?
Call the office or run the 60-second instant estimate. Either gets you a real person in Lancaster the same day.
Visit us at 314 Stanford St., Lancaster, KY 40444. Or reach the office at our contact page.
No heat? No AC? Call the shop.
(859) 339-7070You'll talk to the team that does the work, not a call center. Mon – Fri · 7:00 AM – 4:00 PM.